Troubleshooting Tips

Have you forgotten your password? Create a new password.

If you requested a new password and it hasn't arrived in your inbox, please check your junk or spam folders and filters. Some email from support@novu.com may get filtered.

Have you forgotten your username? Try an email address that you use frequently!

If you sign in to your Wellness Program through a company-sponsored site, please click here.

Need more help?

For questions or issues with the Novu website, programs or issues with your account, please contact Customer Support or call us at 1-888-849-9763.