6 strategies to boost NPS and improve plan performance

In this white paper, we focus on how to translate Net Promoter Score (NPS) feedback into profitable growth, and share 6 strategies for boosting both NPS and plan performance. Plus, discover how rewards and incentives can help improve member satisfaction and promote long-term loyalty.

About NovuHealth

Novuhealth is the leading healthcare consumer engagement company, driven to improve consumer health and health plan performance. NovuHealth motivates consumers to complete high-value healthcare activities by leveraging its sophisticated engagement platform, proven loyalty and behavioral science strategies, and deep industry and regulatory expertise. Headquartered in Minneapolis, NovuHealth has worked with nearly 40 health plans and served nearly 15 million consumers across all 50 states.

 

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