5 Steps to Engage Members and Hit Your MLR Target in 2020

Health plans across the country have fallen well behind their Medical Loss Ratio (MLR) targets as COVID-19 continues to keep members at home and away from important medical services.

But here’s the good news. There’s a lot you can still do to address deferred care and get members the care they need. Download our guide, 5 Steps to Engage Members and Hit Your MLR Target in 2020, to learn how to:

  • Prioritize and engage at-risk members
  • Leverage telehealth to get care to members safely
  • Use incentives to motivate members
  • And more…

About NovuHealth

Novuhealth is the leading healthcare consumer engagement company, driven to improve consumer health and health plan performance. NovuHealth motivates consumers to complete high-value healthcare activities by leveraging its sophisticated engagement platform, proven loyalty and behavioral science strategies, and deep industry and regulatory expertise. Headquartered in Minneapolis, NovuHealth has worked with nearly 40 health plans and served nearly 15 million consumers across all 50 states.


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