Engagement solutions designed to deliver best-in-class performance
Set your plan apart in a competitive marketplace. Engage the consumer to boost performance, satisfaction, acquisition and cost utilization.
Value-based performance requires engaged health care consumers.
Deep insight for
Medicare and Medicaid plans
Forward-thinking strategies for commercial plans
Our solutions are targeted to four critical areas of your plan’s performance.
NovuHealth Performance™ offers your plan two solutions that can stand alone or be combined. Improve your HEDIS and Star ratings with our Quality Solution, and capture additional risk revenue through the targeted HCC identification strategy of our Risk Adjustment Solution.
A member-centric, lifecycle solution, NovuHealth Satisfaction™ delivers a simple, empowering consumer experience to your members. The result? You’ll see improved NPS, HOS and CAHPS scores, higher retention rates and a better relationship with members.
NovuHealth Attraction™ is your key to attracting and acquiring new members. Increasing brand value and generating strong word of mouth, this solution positions your plan as the first choice in the marketplace.
The hyper-targeted consumer marketing techniques behind NovuHealth Utilization™ drive members to engage with your most effective health services, leading to reduced medical costs and better risk management.
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See our Star quality program in action
We’re driven by consumer marketing best practices, uniquely tailored to health care realities.
Engagement is our DNA. Get our expert research and insights, all in one place.