Consumers today expect a personalized, high-touch experience from every brand or service they interact with—including their health plan. But most plans aren’t sure how to design a consumer experience that drives both member satisfaction and plan performance.
To learn more about how to boost member engagement and plan performance, download our presentation from the 2018 AHIP CX & Digital Health Forum led by Tom Wicka, CEO & Co-Founder at NovuHealth.
In the presentation, we explore the following topics and more:
– How to align your member engagement strategies to core business objectives
– Practical insights on engagement program design
– Compelling results from a top health plan employing these strategies
– Best practices for launching an effective engagement program
Looking for even more insights and best practices around building an effective engagement program that helps drive plan performance? Contact us to keep the conversation going.
NovuHealth is the leading healthcare consumer engagement company, offering rewards and incentive programs that improve consumer health and plan performance. NovuHealth applies proven loyalty and data science strategies and leverages its deep industry and regulatory expertise to motivate high-value consumer activities. Headquartered in Minneapolis, NovuHealth has worked with nearly 40 health plans and served more than 15 million consumers across all 50 states. Learn more at novuhealth.com.