NovuHealth to share how personalized member communications drive quality improvements at 2017 HEDIS & Quality Improvement Summit
NovuHealth, the health care industry’s leading consumer engagement company, today announced that Jordan Mauer, Executive Vice President of Marketing and Member Engagement, will discuss how to drive quality improvements with intelligent engagement strategies at the 7th Annual HEDIS® & Quality Improvement Summit. The event, set to take place October 16-17, 2017, in Miami, brings together leading quality improvement professionals and shares the latest strategies to boost quality scores.
Mauer will co-present a case study with Neal Sofian, Director of Member Engagement at Premera Blue Cross, titled, “Driving Quality Improvement by Personalizing Member Communications & Services.” The session will discuss how communications tailored to health plan members’ individual characteristics is an effective strategy for improving engagement. Attendees will see firsthand how these methods have helped Premera Blue Cross increase member engagement and, ultimately, improve quality.
“There is a huge opportunity for health plans to improve member engagement. Doing so starts with knowing the most effective ways to create meaningful relationships with members,” said Jordan Mauer. “We’re excited to join industry leaders at the HEDIS & Quality Improvement Summit and help industry leaders learn new approaches and reach their quality score goals.”
NovuHealth is the leading healthcare consumer engagement company, offering rewards and incentive programs that improve consumer health and plan performance. NovuHealth applies proven loyalty and data science strategies and leverages its deep industry and regulatory expertise to motivate high-value consumer activities. Headquartered in Minneapolis, NovuHealth has worked with nearly 40 health plans and served more than 15 million consumers across all 50 states. Learn more at novuhealth.com.
Novuhealth is the leading healthcare consumer engagement company, driven to improve consumer health and health plan performance. NovuHealth motivates consumers to complete high-value healthcare activities by leveraging its sophisticated engagement platform, proven loyalty and behavioral science strategies, and deep industry and regulatory expertise. Headquartered in Minneapolis, NovuHealth has worked with nearly 40 health plans and served nearly 15 million consumers across all 50 states.
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