The health care industry is changing. As value-based payment models are increasingly adopted, quality and member satisfaction have become central to plan success.
So how can plans keep pace—exceeding member expectations and maximizing plan performance? With the rise of consumerism and today’s value-based economy, intelligent consumer engagement has emerged as the cornerstone solution.
Because, when members are engaged with their health—attending recommended care visits, maintaining healthy habits—everyone wins. Members are healthier, plans see gains in quality ratings and brand perception (as well as revenue), and the whole system runs more effectively and efficiently.
Ready to learn more about how your plan can win at value-based performance? Get the latest strategies from our presentation at the 3rd Annual Medicare Star Ratings & Quality Assurance Summit, led by NovuHealth Client Executive Kara Ellinger.
In it, we delve into the new economics of Medicare (the MLR, QIE, and the latest policy) and reveal how health plans can improve quality, satisfaction and growth by flipping traditional consumer loyalty strategies on their heads.
Download the presentation, “The New Economic Reality—Value-Based Performance: How Intelligent Consumer Engagement Is the Cornerstone Solution.”
Want even more insights and best practices to build an engagement program that boosts health and performance? Contact us to keep the conversation going.
NovuHealth is the leading healthcare consumer engagement company, offering rewards and incentive programs that improve consumer health and plan performance. NovuHealth applies proven loyalty and data science strategies and leverages its deep industry and regulatory expertise to motivate high-value consumer activities. Headquartered in Minneapolis, NovuHealth has worked with nearly 40 health plans and served more than 15 million consumers across all 50 states. Learn more at novuhealth.com.