Engaging Insights

The NovuHealth Engagement Blog

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5 steps to engage members and hit your MLR target for 2020

5 steps to engage members and hit your MLR target for 2020

We’ve been talking a lot about deferred care on this blog lately, and for good reason: It represents a significant challenge for health plans this year. And with COVID-19 outbreaks on the rise again—and some states reversing their decisions to reopen—members may again be hesitant to go in to the doctor’s office. Healthcare utilization is unlikely to return to normal levels through the end of the year…

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