The beginning of a new year is a time for reflection and resolution—even for health plans. As you look to the year ahead and continue to plan and refine your member engagement initiatives, check out our 6 most popular blog posts from 2019 for some valuable case studies and best practices.
The NovuHealth Engagement Blog
I wrote a similar post around this time last year, sharing my top 3 predictions for healthcare in 2019. As I sat down to reflect on the past year, and the anticipated changes coming in the next few years, four additional predictions came to mind that I believe will be relevant for our business, for our clients, and ultimately for consumers.
Medicare Advantage (MA) has always been a highly competitive market, but with the expanded open enrollment period, an increase in highly rated plans, and an explosion of shopper tools, member satisfaction and retention has never been more challenging.
Diabetes is a complex, costly and challenging condition—especially for Medicare Advantage members and the health plans who support them.
The start of a new year means several things for Medicare Advantage plans—one of which is the need to get members into the doctor so members can close their care gaps and health plans can capture…
CMS released its 2020 Star ratings for Medicare Advantage health plans. And, if it wasn’t clear before, it certainly is now: the industry is only growing more and more competitive. Earning 4 Stars and above is no longer outstanding…