In response to the COVID-19 pandemic, CMS has announced several regulatory changes designed to ease the administrative burden on health plans and allow them to follow CMS’s own call to put “patients over paperwork.” Here is NovuHealth’s informed perspective on the implications of CMS’s evolving guidelines on Quality, Stars and CAHPS.
The NovuHealth Engagement Blog
In the midst of the COVID-19 pandemic, engaging and communicating with your members has never been more important. Health plans have a unique opportunity to connect members with the information, resources and benefits they need to take care of their physical and mental health during these uncertain times…
It’s critical that Medicaid plans engage moms early with timely, actionable communications that motivate and enable them to close prenatal, postpartum and well-child care measures. Download our new white paper to learn more…
Medicaid plan leaders know that in order to impact the health of their members, they must motivate them to complete the high-value healthcare activities shown to improve health outcomes. However, getting some members to play an active role in their own care is no easy task.
While most health plans today are doing a lot to engage members, we often see engagement programs that focus on too many or too few measures. You may think, why not reward members for as many measures as possible? Or, if one measure is underperforming, why not focus exclusively on that?
The beginning of a new year is a time for reflection and resolution—even for health plans. As you look to the year ahead and continue to plan and refine your member engagement initiatives, check out our 6 most popular blog posts from 2019 for some valuable case studies and best practices.