Last week, CMS released its 2020 Star ratings for Medicare Advantage health plans. And, if it wasn’t clear before, it certainly is now: the industry is only growing more and more competitive.

Earning 4 Stars and above is no longer outstanding—it’s average. But that doesn’t mean it’s easy. These days, it takes more than just high performance in HEDIS measures to achieve and maintain a stellar Star rating—you have to focus on improving CAHPS and HOS as well.

So whether you fell back, maintained, or improved your 2020 Star rating, there are simple steps you can take now to help ensure successful outcomes next year.

If your score dropped or is below your goal, you can’t wait until next year to turn things around. Download our guide: 3 Proven Tips for Boosting Your Star Rating.


And if your Star rating improved or is already strong, you can’t afford to take your foot off the gas. Download our guide: 3 Proven Tips for Maintaining Your Stellar Star Rating.


Looking for more strategies to improve your Star rating? Let’s chat about how NovuHealth can help.

About NovuHealth
NovuHealth is the leading healthcare consumer engagement company, driven to improve consumer health and health plan performance. NovuHealth motivates consumers to complete high-value healthcare activities by leveraging its sophisticated engagement platform, proven loyalty and behavioral science strategies, and deep industry and regulatory expertise. Headquartered in Minneapolis, NovuHealth has worked with nearly 40 health plans and served nearly 15 million consumers across all 50 states. Learn more at